In early 2022 Order Desk instituted a massive price increase. The extra income seems to have been pocketed as profit instead of improving the mediocre interface and often poor instructions – but that’s a different story. For what it does the service works and if you need to use it the question is what service plan makes sense given the new pricing.
Old plans prices:
Starter – $12 per month and .25 per order
Pro – $40 per month and .05 per order
Plus – $100 per month and .03 per order
New 2002 pricing:
Starter – $20 per month and .25 per order
Pro – $60 per month and .10 per order
Plus – $125 per month and .05 per year
As I said, those are massive price increases. We’re not talking inflation and it’s not like there are rare supplies that became more expensive. Rather, the main explanation on the Order Desk is to grow the support team, which should not be necessary if, again, the bare bones interface and minimal help pages were re-done.
For breakeven points, it makes financial sense to move from the Starter to Pro plan when you have 270 orders per month or 9 per day.
There may be other reasons to upgrade the plan, such as needing more integrations. But if you are starting out consider 270 orders per month the breakeven point between the Starter and Pro plans.
To move between the Pro and Plus plans the breakeven point is 1300 orders per month or about 43 orders per day.
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